"Missions" are recommended 12+. Children under 8 years old are not permitted. "The Acid Bath Murderer Experience" is recommended 16+. Children under 12 are not permitted. Groups containing anyone below the age of 16 years must have at least one paying adult aged 21 or over participating throughout all Experiences. They must be supervised at all times within the Hounds venue and experiences. For this reason we strongly recommend 2 adults accompany groups of children. Hounds cast and crew cannot be responsible for supervising children. Under 16's arriving without an accompanying adult will be refused entry into the venue. PLEASE NOTE: Hounds is designed for a mature audience and there may be profanity, sexual and alcohol references. It is at the sole discretion of parents/guardians whether children under the recommended age should attend.

No! Hounds "Missions" and "Live Experience" share some similarities with traditional escape rooms, but with some thrilling mold breaking elements: "Missions" are a whole new level of adventure. 🔹 No countdown pressure – Forget racing against the clock; Missions unfold over an immersive 75-90 minutes. 🔹 No hint requests – Instead of waiting for clues, our live actor hosts guide you through your Mission where you are the main character. 🔹 No escaping—only pushing forward – Every challenge propels you closer to your ultimate objective. 🔹 No passive puzzles—only full-throttle immersion – Professional live actors bring the story to life, keeping you at the heart of the action from start to finish. This isn’t just a game—it’s an interactive, story-driven adventure where every moment counts! "The Acid Bath Murderer" Live Experience blends escape room-style challenges with a gripping promenade-style adventure, where you’ll move through eerie locations, uncover chilling secrets, and witness pulse-pounding cinematic and theatrical moments. This is the ultimate fusion of mystery, suspense, and immersive storytelling—far beyond anything you’ve experienced before!

"Missions" - The actors are there to entertain you! You will be encouraged to join in with the banter. Primarily their role is to set the scene before your experience, and close the show at the end. During the Mission they will guide you to complete your objective, usually remotely, but may join in the fun from time-to-time. "The Acid Bath Murderer Experience" - The actors will be appearing throughout the experience to tell you the chilling story of John Haigh. We ask that you do not disturb the actor's performances. Your visit to Hounds will be led entirely by our live cast. Please note that our cast may not be able to answer certain questions while performing, so all customer service queries are encouraged via email before your visit.

"Missions" usually last around 75-90 minutes including show openers, gameplay, and show closers. "The Acid Bath Murderer Experience" has an average runtime of 90 minutes from start to end of the showing. There will also be a 5-10 minute orientation before any experience commences. During prime time sessions (evenings and weekends), please allow an extra 15 minutes for any showtime delays.

Pregnant people should have no problems around the venue and through the experiences. However please note there are stairs, mild physical activities and special effects throughout the venue. Seating throughout experiences isn't always available. Due to the nature of the effects throughout "The Acid Bath Murderer" Experience, we cannot recommend pregnant people participate. Unfortunately due to the nature of the venue and Experiences, we are not able to accommodate wheelchair access. Please get in contact if you have any queries about disabled persons participating.

Due to the nature of the experiences featuring uneven flooring and heavy props, you MUST NOT wear open-toed or high-heeled shoes. You will not be allowed to enter any experience. Reflective clothing is also not permitted. For all Hounds experiences please wear clothes you are comfortable in and that won't get in the way of physical activity. We also recommend wearing layers you can easily remove as you may get hot/cold during the experiences.

"Missions" admit 2-8 participants per session. "The Acid Bath Murderer Experience" admits 2-6 participants per showing. For Health and Safety, as well as experience quality considerations, these limits cannot be exceeded. If you have a larger group we recommend booking multiple sessions. For convenience, two of the "Missions" run on the same showtime schedule.

"Missions" feature atmospheric effects and offer surprises and suspense, but no horror or gore. "The Acid Bath Murderer Experience" features psychological and impact scare effects, as well as scenes that some may find disturbing including hanging and religious extremism.

All Hounds experiences include (but are not limited to) the following special effects: -Smoke/haze/vapour (Asthma safe) -Smell pods -Strobes, lazers and flashing lights -Loud and sudden noises -Darkness -Moving elements -Pressurised air -Live actors "The Acid Bath Murderer Experience" features more intense versions of these effects with the intention to scare. Effects cannot be altered or disabled. Please get in touch for more information on the severity of certain effects.

That's not what Hounds is about. The Experiences are much more than a series of puzzles and games.

All Hounds Experiences are set in large, 360 degree immersive environments over several hundred square feet, featuring a multitude of spaces to discover and explore. Hounds boasts some of the largest sets for private immersive experiences in the UK.

All Hounds experiences work on a "private showings" basis. During the session you have booked, only ticket holders within your party will be participating within your experience with you. From time to time our professional actors may join in the fun, but you'll be well acquainted with them! Please note: Orientations may be shared between multiple parties at the same time, but you will not be required to interact with them.

Each experience has a dedicated storage space for small items only. You will hold onto the key for the duration of your experience. Do not bring luggage or shopping in to the venue.

Access to the Hounds venue requires a unique code which is issued by email to the ticket holder on the morning of their visit. Inform us IMMEDIATELY if not received. Access codes will activate at your BOOKING TIME and automatically de-activate a maximum of 10 minutes after. Due to safety, security and operational reasons, the venue team are not able to override this system. Please note: Hounds entry and access codes are an automated system. Visitors who have lost their code must email contact@houndsescape.co.uk to request a new code. Ticket holders who are subsequently late to their showtime due to lost codes will be deemed "No-Show".

When you check in at the venue the cast will confirm the number of participants and extras can be paid for on the day. Ensure your total group size does not exceed the capacity of the chosen experience.

Unfortunately Hounds is not able to reschedule/move tickets. You may cancel your booking and receive money back in the form of a voucher which is valid for 3 months and can be used to make a new booking. Cancellations must be received in writing only via email to contact@houndsescape.co.uk quoting the Booking Reference Number. Cancellation of individual tickets within a booking is not possible. Cancellations up to 5:00pm the day before the event will receive 75% money back on a voucher. Cancellations after 5:00pm the day before the event and up to an hour before ticketed time will receive 50% money back on a voucher. Cancelled showings due to customer lateness/no-show or cancellations received less than 1 hour before ticketed time may apply for 25% money back on a voucher. Customers are responsible to apply for their voucher within 48 hours post-event time. Applications received after this time are not eligible and will not be processed. Corporate Bookings - See T's & C's. Please note: Tickets are non-refundable and non-transferable. Vouchers are non-refundable and cannot be exchanged to cash. Any discounts or promotions applied to the original booking will be forfeited.

DO NOT BE LATE. Subsequent guests will not be delayed. Access Codes will active precisely at the BOOKING TIME & de-activate 10mins after. Entire groups or individuals arriving after admissions closes will not be able to access the venue and those tickets will be cancelled. Please plan your visit with sufficient leeway for contingencies Hounds Experiences are live ticketed showings and cannot be shortened/postponed. .

Wednesdays have a minimum purchase of x10 tickets, perfect for larger parties spread across experiences at similar showtimes, smaller groups attending multiple showtimes back-to-back, or exclusive venue hire for corporate groups. Please email contact@houndsescape.co.uk to enquire in advance.