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OUR COVID-19 MEASURES

WHAT WE ARE DOING TO PROTECT YOU

Scheduling:

Our ticket slots are spaced out enough to allow time for a full deep clean between bookings. This also means that it is incredibly unlikely that another group will be in the premises at the same time as you.

Cleaning:

Our cleaning measures are extensive and thorough. Every item and surface both inside the games, and around our venue are sanitized after every booking.

Ventilation:

Wherever possible, windows and doors remain open to allow for proper ventilation of our interior spaces. Inside our games, we run ventilation and extraction systems to purge air from the games, and bring fresh air in from outside.

Staff:

Our team always wear face coverings and regularly wash their hands properly. Staff are briefing players from a safe distance, and during the game, interactions are via intercom (No face to face interaction once games begin).

Stock & Service:

Our bar stock is left to naturally dis-infect for a minimum for 48 hours before it is allowed to be served. We are also keeping a stock of masks and gloves for customers to use for free.

It is mandatory for staff to dis-infect or wash their hands before serving on our bar or using our till systems.

 

WHAT YOU NEED TO DO TO PROTECT YOURSELF & OTHERS

Provide us with information about your group:

When booking, you will be asked to provide contact information for everyone attending. You MUST fill this section in accurately.

Check yourself:

If you or anyone in your group begins to show any Covid-19 symptoms,or have come into contact with someone else that has symptoms, you MUST NOT attend your booking. Please get in contact to postpone your booking.

Sanitize:

On arrival at our venue, you MUST wash or sanitize your hands. You will also be asked to sanitize your hands before you enter your game. Hand sanitizer will be available at multiple positions within our venue.

Payments:

Please use contactless payments while in our venue. If this is not possible, card transactions are preferred.

Stay at your table:

While waiting for your game to begin, or socializing after your game, you MUST stay at your table unless you are using the facilities or leaving the venue. Do not order at the bar.  A staff member will serve you from a safe distance at your table.

PPE:

At this time, we are NOT accepting bookings from anyone who is exempt from wearing a face covering and as such, all guests MUST wear a face covering at all times. This applies to all areas of our venue including inside the games. If you are drinking at your table, you may remove your face covering, but please replace it if you leave your table for any reason. We also recommend wearing gloves during your game for your own protection.

By booking tickets to visit HOUNDS Escape Game Experiences, you and those attending your booking agree to follow these guidelines. Thank you for your understanding.